How shop orders, returns, tastings and gift cards work.
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UK mainland only. Royal Mail Tracked 48, £4.50, free on shop orders over £60. Packed at the estate office and sent within two working days. Highlands, islands and Northern Ireland: we email a price before we send.
30 days from delivery on unused items in their packaging (candles unlit, confetti unopened, prints in their sleeve). Email us first; we refund the item price when it comes back. Faulty or damaged on arrival: we replace it or refund in full, including postage. Personalised items: none are sold.
Move or cancel up to 72 hours before for a full refund. Inside 72 hours we can move your tasting once; after that it cannot be refunded. If we have to cancel, we refund in full.
Valid for 24 months, spent at checkout on tastings and the shop, or taken off a wedding invoice on request. No cash alternative.